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Privacy Policy

Last updated: 4 August 2026

1. Who We Are

SANY operates this website to provide construction equipment information and to receive business inquiries from contractors, dealers, and fleet managers. This Privacy Policy explains what personal data we collect through the site and inquiry forms.

2. Data We Collect

When you submit a form we typically receive first name, last name, work email, phone, company name, country or site location, equipment interest, fleet size, and free-text project details. Server logs may also record IP address, browser type, and pages visited for security and diagnostics.

3. How We Use Data

We use inquiry data to respond to specification requests, introduce regional dealers, schedule field-service discussions, and improve product documentation. Aggregated, non-identifying statistics may inform which excavator classes and attachments generate the most technical questions.

4. Sharing

We may share relevant inquiry details with authorized SANY distributors or field-service partners in your region so they can provide local support. We do not sell personal data. Processors that host email or CRM systems act under contractual confidentiality and security obligations.

5. Retention

Inquiry records are retained for as long as needed to complete the commercial discussion and to meet legal or warranty documentation requirements, then deleted or anonymized according to internal retention schedules.

6. Security

We apply administrative and technical measures appropriate to B2B inquiry data, including access controls on CRM systems. No method of transmission over the internet is perfectly secure; please avoid sending passwords or payment card numbers through inquiry forms.

7. Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, or restriction of personal data we hold about you. Contact [email protected] or use the contact page with the subject line “Privacy Request”.

8. Updates

We may update this Privacy Policy to reflect process or legal changes. The “Last updated” date at the top of this page will change when revisions are published.

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