Field service team commissioning crawler excavator on haul road

Service Built for the Next 8,000 Hours On-site

From track-shoe pre-tension at delivery to slew-bearing rebuild at mid-life, SANY keeps excavator and loader fleets earning on the haul road with documented 250 / 500 / 1000 hour intervals and a contracted mean-time-to-repair under 18 hours.

Pre-delivery Commissioning

Hydraulic flow test, slew-bearing torque audit, and pilot pressure baseline are logged before the machine leaves the yard. Operating weight stickers, boom length plates, and load-moment indicator checks travel with the handover pack for your equipment manager.

Scheduled Field PM

Undercarriage track tension, Tier 4 Final emissions sampling, and boom pin & bushing rotation follow a 250 / 500 / 1000 hour cadence. Return-line filters are swapped against ISO 4406 cleanliness targets so hydraulic system pressure stays inside the OEM band.

Major Overhaul & Rebuild

Cylinder reseal, final-drive swap, and cab vibration calibration at the 8,000 hour window restore dig performance and protect residual value for fleet replacement planning.

Service Interval Timeline

Five checkpoints every earthmoving contractor recognizes — written for haul-road reality, not workshop theory.

  1. 01

    0h Pre-delivery

    Track-shoe pre-tension and pilot-pressure baseline logged for warranty. Bucket capacity and digging depth verified against the purchase order.

  2. 02

    250h First Check

    Hydraulic-return filter swap and oil sample to the ISO 4406 lab. Early wear metals flag pump or final-drive issues before a weekend outage.

  3. 03

    500h Fluid Swap

    Engine, hydraulic, and final-drive oils changed together with slew-ring greasing. DEF quality check for Tier 4 Final / EU Stage V packages.

  4. 04

    1000h Major PM

    Boom and arm pin clearance gauges, cab ROPS torque audit, and slewing speed calibration under load. Attachment valve leakage test for hammers and quick hitches.

  5. 05

    8000h Component Rebuild

    Undercarriage rebuild, cylinder reseal, and on-site reactivation. Wear forecast compared to actual track shoe and sprocket life for the next cycle plan.

Field Support Targets We Publish

  • < 18h MTTR on contracted sites
  • 95% first-time-fix target on hydraulic and undercarriage tickets
  • OEM parts warehoused at quarry-belt regional hubs
  • 200+ certified earthmoving field-service engineers

Schedule a Fleet PM Audit

Share fleet size, average haul-road kilometers, excavator class mix, and current hour meters. We return an interval map covering hydraulic cleanliness sampling, undercarriage wear survey windows, and parts staging recommendations before your next peak season.

  • Undercarriage wear survey with photo log
  • Hydraulic ISO 4406 sampling plan
  • Attachment valve and quick-hitch inspection